Where do you ship to and how much does shipping cost?
We ship to the United States, Canada, Australia and New Zelanad.
We charge a flat shipping rate of $4.95 for orders below $30. For orders equal to or above $30, we offer free shipping.
What are your shipping and processing times?
Standard shipping times
United States: 5-10 working days
Canada: 5-10 business days
Australia: 5-10 business days
New Zealand: 5-10 business days
Processing times
Our orders are processed within 1-3 business days before they are shipped. We do not ship on weekends.
Where can I find my tracking number?
When your items ship, you should receive an automated email notification from our system providing you with a tracking number.
If you haven't received one or the tracking number doesn't work, don't worry. Contact us and we will solve the problem!
If you need more detailed information, please send us an email to support@magicpaws.com and we will help you!
Unexpected Delays
In some cases delivery may take longer than the standard shipping times above. External factors may cause shipping delays, such as international customs processing and holidays, which are beyond our control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
Do You Offer Delivery To P. O. Boxes Or Military APO/FPO Addresses?
No, we can't send shipments to P.O. Boxes and Military APO/FPO addresses.
Cancellations:
If you change your mind before you have received your order, we are able to accept cancellations within 24 hours after placing the order. If an order has already been dispatched, please refer to our refund policy here.
Contact Us:
You can either fill out our contact form right here or refer to the information below.
Company name: 250 LLC
Trade name: Magic Paws
Address : 1603 Capitol Ave Ste 413A No 2932, Cheyenne, WY-82001, United States
Email: support@magicpaws.com.
Phone: +1 559 7830780
EIN: 35-2787222